We got feedback that some users were missing important emails from clients and potential clients. Missing these time-sensitive client communications is bad.

Today, we've significantly improved our email categorization system to ensure any emails from your clients and potential clients will always appear directly in your inbox and never get bundled into briefs. This helps make sure you never miss a client message and can respond quickly to maintain strong client relationships.

Live now - we're actively monitoring the improvement, but please let us know if you notice any client emails still getting briefed that shouldn't be. Your feedback helps us keep making the system better!