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Inaccurate/repeated summary

I’ve been having a conversation with a support rep for a product business. Cora correctly summarised yesterday’s email “We have product X back in stock now” but then repeated the same summary for the next reply (summary: we have product X back in stock, latest email: yeah, we’re considering making product Y just haven’t got around to it yet)

Jimmy Hayes 1 day ago

1

🐞 Bug Report

Missing more emails this way -- smoother onboarding?

Hi Cora team! First of all, I love the concept behind Cora and would love to be a long term user! Unfortunately, the “all-in + list out exceptions” approach to onboarding is leaving me with really impactful delays on critical email because I haven’t had the chance to tune it for weeks. Immediate ask: can I turn off summaries but keep replies? e.g. can you leave my email in my inbox but draft a reply? Longer term ask/suggestion: The Cora summary could be a smoother onboarding if it were somehow delivered INSIDE my gmail, and updated whenever I get a new email. For example: maybe the summary is delivered inside the “summary” email, but using live email content. So then, anytime you see a new email delivered to the account (the same monitor that kicks off the archive in gmail and summarizes in the summary) would mark the relevant “summary email” as “unread”. Then every time I open that email, you pull from the summary back-end to update the content in the email body itself. Once I exit the “summary email”, it would be marked as “read” until a new email is received and added to the summary, or a new “summary email” is sent to my inbox. In that way, I’d always have the latest Cora summary (morning, afternoon, etc) sitting in my inbox, and I’d be able to trust that it’s marked as “unread” whenever something shows up — even if it skips my inbox and goes straight to the summary content. From there, making the controls (to send an email back to my inbox, or never summarize, etc) native to my gmail inbox would be a nice future upgrade. In this way, you’re giving me baby steps for my inbox and allowing me to get comfortable trusting the system to manage my email for me as I continue to refine the rules. As it stands, I can’t really trust it, and I basically need to turn it off so I’m not missing more time sensitive emails.

Rob McGrorty 5 days ago

💡 Feature Request

Preview Email Pane - X button isn't sticky

There’s an annoying rough edge after the last update: The Close (“X”) button in the email preview modal is absolutely positioned at the top of the page. When you scroll down to read an email, you have to scroll back up when you’re done so that you can click the button to exit. And because the email preview is now full-screen, difficult to click outside of it the modal to exit.

Casey Matt 6 days ago

💡 Feature Request

NEED ABILITY TO ID KEYWORDS/ key users

you need a human input place where I can change where you’re slotting stuff. I like the brief but to be honest I spend 90% of my time going through the folder Cora creates on Gmail seeing what I’m missing which is a lot. It’s semi-interesting seeing how it categorizes but I’m missing a lot of important senders like my wife or co-founder. I need to be able to ID certain users or subjects as top priority. If I can’t get this basic feature this tool is literally the opposite of useful. Will probably quit this week. Not a threat, but I’ve requested this before and am surprised this keyword level input from a user with their own inbox isn’t available to users on day 1.

Fred Grinstein 7 days ago

💡 Feature Request

1st Day - Cora + Superhuman + suggestion re To-Dos

For anyone else who is comparing the two or using both: Cora acts like a filter for Gmail so that what shows up in the Superhuman inbox is much more manageable. That’s how I’m using it anyway, and for me, that’s a big win. The Cora Daily Brief is helpful. My only quibble is that I can’t push an email in the brief to the archive once I’m done with it and have it marked as such. I’m using the To-Dos as a workaround for this on select emails, but it’s awkward. Instead of a To-Do within Cora, it would be cool to have a way to send that to-do out to another service, like Notion or ClickUp or whatever your task management service of choice is. Or if there was an easy way to do that using Make or Zapier, as others have suggested. Thanks for all your hard work on Cora, people of Every.

Cris Trautner 8 days ago

2

💡 Feature Request