I think I have observed a degradation in the Promotions filtering, leading to a bunch of emails being dumped into my Other

I recorded a Loom for this with a lot of detail:

https://www.loom.com/share/38f090f85ac74276a3c698fc0a917fb2?sid=70e38c0c-5920-4b0d-ae52-1354ff70750a

But long story short:

  • in the last ~3 days

  • my Cora behavior has changed such that I don’t trust the filtering, and have Paused my Cora

  • there are 2 buckets of issues:

    • Promotions are not being “sensed”/filtered anymore, and they’re all accruing to “Other” → this is leading me to have to read/parse through all of the Spam/Sale emails (which is basically what I love about Cora, that it saves me from having to do that)

      • A sub-issue of this is that I run into the same error re-categorizing emails that were flagged here and here

    • Cora took an email out of my Inbox where I was an active participant and had sent multiple replies to → this is leading me to distrust Cora more. This was a business-critical email chain and I don’t want any delays to it just because it was in my Brief

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Upvoters
Status

In Progress

Board

🐞 Bug Report

Date

3 days ago

Author

Alex Dou

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